Safety

What's not in it?

The Cloudy Diffuser is an aromatherapy product that is completely free of nicotine, tobacco, Vitamin E acetate, THC, CBD, and any other controlled substance.

Is it an e-cigarette or tobacco product?

NO. Cloudy contains absolutely NO NICOTINE or other drugs.

Cloudy diffusers are portable aromatherapy diffusers that contain natural extracts and release aromatic mist to provide all the benefits of aromatherapy. They are designed for adults looking to promote self care.

Cloudy diffusers are not e-cigarettes.

E-Cigarettes are defined as electronic nicotine delivery systems, or ENDS. There is no nicotine in Cloudy diffusers. In fact, all Cloudy diffusers are completely free of nicotine, tobacco, Vitamin E acetate, THC, CBD, and any other controlled substance. Users do not need to inhale to experience the benefits.

Cloudy diffusers have a variety of features that further distinguish them from e-cigarettes, including:

Intention: Cloudy diffusers are intended to promote self care with an easy and convenient aromatherapy experience.
Ingredients: Cloudy diffusers are filled with aromatic natural extracts rather than any controlled substance.
Mechanism of action: The temperature of Cloudy diffusers is intentionally kept as low as possible to preserve the natural extracts.

Cloudy diffuser users do not inhale. Why? It works better that way!

Is there an age restriction?

Although none of our products have any legally required age restrictions, it is our company policy that all customers must the greatest/oldest of: 18+ years of age, the age of majority or the legal age in your state or province of residence, & the minimum legal age in your jurisdiction to purchase from or access or use our products or website. Cloudy diffusers contain ZERO drugs or illegal substance. Cloudy diffusers are not intended for anyone under/younger than any of: the age of 18 or those under the age of majority or the legal age in your state or province of residence, or the minimum legal age in your jurisdiction to purchase from or access or use our products or website.

MINORS ARE NOT PERMITTED TO USE OUR WEBSITE OR PRODUCTS.

READ CAREFULLY (& REVIEW THE FULL TERMS OF SERVICE HERE & IMPORTANT DISCLAIMERS):

SECTION 21 - HEALTH-RELATED INFORMATION

Any health-related content, information or materials contained on the Site is provided to You for informational purposes only and should not in any way be relied upon by You as a substitute for the advice of Your medical or other health care professional. You are urged to seek the advice of a medical doctor or other health care professional and You should not use the content, information, products or materials contained on the Site for diagnosing, treating, curing or preventing any disease, condition or health matters, including but not limited to if You have or suspect any medical condition, are taking any medication, have a breathing or lung or heart problem, are allergic to any ingredient, are or will soon be pregnant or nursing. Information, content and statements made by Us on the Site have not been evaluated by the Food and Drug Administration and the products purchased by You on the Site are not intended to diagnose, treat, cure or prevent any disease. The results on all products are not typical and not everyone will experience these results. If you have a health condition or concern, consult a physician or your alternative health care provider.

Always consult a medical doctor before using any new product, including any Cloudy products (including Cloudy diffusers & others). Be aware that some of the products on this site may interact with medications you may be taking. These devices should not be used as a substitute for your own physician’s advice. You should consult your own physician regarding any issues related to your health. Everyone is different and you may have a different reaction to the ingredients of any Cloudy products (including Cloudy diffusers & others) and adverse reactions can occur. You are utilizing these products at your own risk. You should not use Cloudy products if you are concerned about a potential adverse reaction. If you experience any side effects or possible side effects, stop using the product immediately and consult your health care provider.

THE SERVICES, PRODUCTS, AND CONTENT SHOULD NEVER BE USED AS A SUBSTITUTE FOR EMERGENCY CARE. IF YOU HAVE A MEDICAL OR MENTAL HEALTH EMERGENCY, YOU SHOULD SEEK EMERGENCY TREATMENT AT THE NEAREST EMERGENCY ROOM OR DIAL 911.

You may contact us with general questions regarding our Products, but do not send us any specific medical, therapeutic, or treatment questions.

SECTION 22 - AGE LIMIT ON PURCHASE OF PRODUCTS

Cloudy's website is for use by individuals at least 18 years of age or older and also above the greatest/oldest of: 18+ years of age, the age of majority or the legal age in your state or province of residence, & the minimum legal age in your jurisdiction to purchase from or access or use our products or website. We will not knowingly collect personal information from anyone under the age of 18 or under the age of majority or the legal age in your state or province of residence, or minimum legal age in your jurisdiction to purchase from or access or use our products or website. Individuals under 18 years of age are not permitted to use our website or even submit their personal information at our official web site. You must be at least 18+ years old or the age of majority or the legal age in your state or province of residence, whichever is greater. It is possible that the products purchased on our web site may be purchased for family use and may be used by children under the age of 18 without the knowledge of Cloudy. If that happens, any information collected from the usage will appear as the personal information of the adult purchaser.

UNDERAGE SALE PROHIBITED. NOT INTENDED FOR USE BY PERSONS UNDER THE AGE OF 18 YEARS OLD

Our company policy mandates that purchasers are eighteen years of age or older. Any sale of Cloudy products to a legal minor constitutes a violation of our terms of sale. Cloudy requires purchasers to complete a legal age certification statement as a requirement of our checkout process.

Please see our Age Policy.

SECTION 23 - NO CLASS ACTIONS, CLASS ARBITRATIONS, REPRESENTATIVE ACTIONS OR JURY TRIAL

To the extent allowed by law, you waive your right to a trial by jury or to pursue any claim or dispute on a class wide basis or to join your claim or dispute with any other person or entity or assert a claim in a representative capacity on behalf of any other party in any lawsuit, class action, class arbitration, arbitration, private attorney general action, collective action or other representative proceedings of any kind.

Section 24 - BINDING ARBITRATION

PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS RIGHTS THAT YOU MAY OTHERWISE HAVE. IT PROVIDES FOR RESOLUTION OF ALL DISPUTES AND CLAIMS, EXCEPT FOR CLAIMS CONCERNING THE UNAUTHORIZED RESALE, EXPORT, ALTERATION, AND/OR TAMPERING OF YOUR CLOUDY PRODUCTS, THROUGH CONFIDENTIAL BINDING ARBITRATION INSTEAD OF SUING IN COURT IN THE EVENT THE PARTIES ARE UNABLE TO RESOLVE A DISPUTE OR CLAIM IN GOOD FAITH. ARBITRATION IS BINDING AND SUBJECT TO ONLY A VERY LIMITED REVIEW BY A COURT. THIS ARBITRATION CLAUSE SHALL SURVIVE TERMINATION OF THIS AGREEMENT. Both you and Cloudy acknowledge and agree that for the purposes of any dispute or claim arising out of or relating to the subject matter of these Terms, Cloudy's officers, directors, employees, and independent contractors (“Personnel”) are third-party beneficiaries of these Terms, and that upon your acceptance of these Terms, Personnel will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as the third-party beneficiary hereof. For any dispute with Cloudy, you agree to first contact us via email and attempt to resolve the dispute with us informally.

This provision is intended to encompass all disputes or claims arising out of Your relationship with Cloudy, arising out of or relating to the purchase and/or use of any products or services by You from Cloudy, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory. Notwithstanding, nothing contained in this arbitration provision shall preclude Cloudy from bringing claims concerning the unauthorized resale, export, alteration, and/or tampering of any product purchased by You, in state or federal court. All claims will be resolved by binding arbitration where permitted by law. The arbitration of any dispute or claim shall be conducted by one neutral arbitrator in accordance with the rules and regulations of American Arbitration Association (“AAA”).

You and Cloudy agree that the purchase of a product from Cloudy evidences a transaction in interstate commerce and this arbitration provision will be interpreted and enforced in accordance with the Federal Arbitration Act and federal arbitration law. All issues are for the arbitrator to decide, including the scope of this arbitration clause, but the arbitrator is bound by the terms of this Agreement. Unless Cloudy and You otherwise agree in writing, the location of any arbitration shall be Los Angeles, California. Except where prohibited by law, Cloudy and You agree that no arbitrator has the authority to award punitive damages or any other damages not measured by the prevailing party’s actual damages. Any claim under or relating to these Terms, Website, Products, and/or Services must be brought within one (1) year after the cause of action arises, or such claim or cause of action is permanently barred. You agree to the admissibility of computer records and electronic evidence in any dispute herein. Any notice to be provided under this provision by You must be sent, by mail, to 3575 Long Beach Blvd, Long Beach, CA 90807. Except as expressly set forth in the section above regarding the arbitration agreement, you and Cloudy agree there are no third-party beneficiaries intended under these Terms.

The above information is non-exhaustive, please see our full Terms of Service & Disclaimers which contains additional important information.

IMPORTANT NOTICE: You must carefully read and agree to our to terms of service, disclaimer, age policy, refund policy, and privacy policy before making a purchase or using our products or website. By making a purchase or using our products or website, you agree that you have read & agreed to all of the linked policies & related items.