Prior to accessing or using our site or making a purchase of or using any of our products, you must carefully read, understand, and agree to the below disclaimers, disclosures, warnings, & important information. If you do not agree to or understand any of these, then you may not access this website or use any of our products or services.
Cloudy is a self-care company and we recommend our products for those interested in pursuing a sense of peace. However, everyone is different and you may have a different reaction to the ingredients of our products and adverse reactions can occur. You are utilizing these products at your own risk. You should not use our diffuser or any of our products if you are concerned about a potential adverse reaction, have any medical conditions, or have been advised not to use them by your healthcare provider.
The information provided to you on this website and on Cloudy (Hive Endeavors, LLC)'s various social media sites as well as statements and products referred to throughout this site have not been evaluated nor approved by the FDA. Cloudy is not a medical product, and Cloudy is not intended to diagnose, treat, cure, or prevent any disease or condition, including any addiction or dependence, or otherwise affect the structure or function of the human body. None of Cloudy's products have been studied by or been proven by FDA-approved studies. If you have a health condition or concern, consult a physician or your alternative health care provider. Always consult a medical doctor before using new products, including Cloudy's products. Be aware that some of the products on this site may interact with medications you may be taking or medical conditions that you may be experiencing. These products should not be used as a substitute for your own physician’s advice or for medication that you are currently taking. You should consult your own physician regarding any issues related to your health. Cloudy takes no liability for misuse of our Products nor for your reliance on the information on our various websites. Individual results may vary. Cloudy products should be purchased only from TryCloudy.com and authorized retailers to ensure the highest quality products.
Please note that while each of the main/key ingredients in Cloudy products has been shown to possess certain traits or attributes or have certain independent effects when used alone, the final product containing all the ingredients has not been tested, and no specific claims are made for the combination of ingredients in any individual Cloudy product. The references to the effects are intended to provide background information on the subject of plant-based effects & benefits only, and no specific health claim regarding any Cloudy product should be inferred.
Our discussion regarding the scientific basis behind aromatherapy is for your information only. It includes some theories, that, while interesting, have not been proven factually, and should be interpreted as such.
Please also note that we do not guarantee that Cloudy products include specific amounts of certain ingredients, or that certain ingredients are present in higher or lower quantities compared to other ingredients.
ALWAYS ensure to review product labeling & packaging for all the latest product ingredients in case ingredients are ever updated. All ingredients are subject to change without notice. Don't use if sensitive to any ingredients listed on our website or the product label. Always read the product label, directions, warnings, and ingredients prior to purchase and/or use.
Ingredients may be US and/or globally sourced.
We do not guarantee or suggest that Cloudy products or their ingredients are exclusively or predominantly from any particular source or region.
We do not guarantee or suggest that Cloudy products include specific amounts of certain ingredients, or that certain ingredients are present in higher or lower quantities compared to other ingredients.
We do not guarantee or suggest that any product exclusively or predominantly uses any ingredient(s). Ingredient text font size and positioning, ingredient images and icons, or mention of an ingredient as a key ingredient DO NOT suggest that that product is exclusively or predominantly made of that ingredient(s).
Disclosure of one or more ingredients may be withheld as proprietary information or when otherwise not required.
Allergies are rare yet we encourage you to read the list of the ingredients (BOTH ON OUR WEBSITE & ON YOUR PRODUCT LABELING/PACKAGING) to ensure that you do not have a known sensitivity or allergy to any of them. If you are allergic to, intolerant of, or think you are allergic to or intolerant of any of the ingredients, you should not use Cloudy products. If you experience an allergic reaction or any other adverse reaction to any of our products, we encourage you to immediately medical care and immediately discontinue use. Please notify us as soon as practical, if you believe you have experienced an adverse reaction, of any nature, to any of our products. A variety of contact methods can be found on our Contact Us page.
Information on this website is provided “as is” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Information on this website may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice.
Our products are not intended for anyone under 18.
CLOUDY DIFFUSER WARNINGS (MELATONIN, CALM, CAFFEINE, & FOCUS DIFFUSER WARNINGS):
ADULT USE ONLY. NOT FOR INGESTION / INHALATION. DO NOT DRIVE OR OPERATE HEAVY MACHINERY DURING OR IMMEDIATELY AFTER USE. Keep out of reach of children and pets. This product contains ZERO nicotine and ZERO tobacco. Nonetheless, this product is not intended or recommended for those under adult age. DO NOT USE if you have or suspect any medical condition, are taking any medication, have a breathing or lung or heart problem, are allergic to any ingredient, are or will soon be pregnant or nursing, or if the product appears to be tampered with, opened, or damaged. Stop use immediately if product overheats. Stop use and ask a doctor immediately if you experience an allergic reaction, difficulty breathing, irritation, or if any adverse reaction occurs. Don’t use if sensitive to caffeine. Avoid excessive caffeine consumption. Use only as directed. For occasional use only. Not for sale to minors. Consult your doctor before using any new product, including this one. Closed system. Do not modify or use with any additives. Choking hazard. Keep cool, dry, and out of direct sunlight. See trycloudy.com/notice prior to use.
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease or affect any bodily structure or function. Made in China. Manufactured for Hive Endeavors, LLC in Long Beach, California.
People with known upper respiratory illnesses or weaknesses, such as asthma or COPD, should not use Cloudy Diffusers. Avoid contact with skin and eyes. Do not drink. Keep out of reach of children and pets.
Do not use or store our products in the presence of or nearby others, especially those that are not intended to use our products. Keep our products away from anything flammable or explosive.
Cloudy products are not to be inhaled into the lungs: Just as with any new product we encourage you to use judgment and moderation. We do not recommend using Cloudy excessively, and in fact, a few very gentle uses, no more than 8 times per day, is our recommended maximum usage level. Furthermore, there is no need to inhale at all. In fact, we strongly discourage inhalation into the lungs as it is unnecessary, and lowers the experience of Cloudy. The proper usage is to use the AromaTip method in which a tiny amount of air is expelled through the tip of the device, by pushing this air with the included AromaTip, or by using the AromaTip Desktop method in which case a slightly larger amount of air is expelled through the tip of the device.
Interactions with Medications:
Cloudy recommends that any individual with health concerns or taking prescription medications check with their medical practitioners and refer to appropriate medical research literature for possible pharmacological interactions and contraindications, prior to using any products, including those sold by Cloudy.
Period After Purchase Expiration & Disposal:
Do not use your Cloudy products after the earlier of: 6 months after they have been purchased OR the expiration date. Once you have finished using a product, or 6 months has passed since you purchased the product, or the product has expired: Please proceed to immediately dispose of the product in a safe & thoughtful manner in accordance with all local applicable law.
Cloudy's use of terms like "drug-free", "substance-free", or "junk-free" refers to the absence of commonly abused recreational drugs (those listed on Schedule 1, 2, or 3 of the DEA's controlled substance list) from our products.
Number of Uses Disclaimer:
The number of uses a product offers can and will vary, and is influenced by a multitude of factors. These factors include frequency of use, duration of use, storage method & conditions, environmental conditions, air pressure, temperature, purchase date, and date of opening, among others.
Quantity of Units Sold Disclaimer:
References to the number of products or units sold may refer to the total sum amount of individual units sold across all products since inception. This total sum amount may include & count multiple units for bundles or packs where there are multiple units in 1 package. This may not necessarily mean that we have sold that amount of units of every separate individual product and of every separate individual variation of that product.
Disclosure of Potential Material Connections:
Various content (e.g.: reviews, recommendations, endorsements, testimonials, text, images, videos, etc.) you see posted on this website, our social medias, texts & emails, on other third-party websites (e.g.: social networks, blogs, articles, editorials, etc.), & through other channels and media forms may be posted by various sources (e.g.: promoters, reviewers, affiliates, publications, influencers, actors, models, customers, content creators, etc.) that we may have a "material connection" with as defined by the FTC. The FTC defines a "material connection" as including a personal, family, or employment relationship or a financial relationship (e.g.: Includes any sort of incentive which may include free products or gifts, monetary payment, discount codes or gift cards, discounted products or services, etc.). If you are posting any sort of content & may have a material connection with us, please ensure to clearly & conspicuously disclose it (for example by writing #SPONSORED), be honest & truthful, and follow all applicable laws. When viewing content, please assume that we have a material connection with the poster/creator of that content, even if the poster/creator may have forgotten to make the disclosure. Assuming that we may have a material connection with the source of a particular piece of content may help you make more informed purchase decisions.
Certain reviews may be atypical, or extreme, and may not represent the typical customer experience or results. Your results can & will vary. Reviews may apply to & be aggregated or shared across one or more products, bundles, our brand, website, service, shipping, customer experience, & more. When viewing reviews, please assume that we have a material connection with the poster/creator of that review, even if the poster/creator may have forgotten to make the disclosure. Assuming that we may have a material connection with the source of a particular piece of content may help you make more informed purchase decisions.
Strike-Through Pricing Disclaimer:
Cloudy may use strikethrough pricing for certain items (for example, when presenting a discount or promotional price for items, the price of a bundle or product if the items had been purchased individually in single-unit quantities, a price it was sold at by another retailer, a price a comparable product was sold at by another retailer, a subjective assessment of its value, or the suggested retail provide provided by the manufacturer or supplier). Cloudy does not represent that the strikethrough price was the regular or former price of items for any particular period of time and the time period may vary widely depending on the items. The strikethrough price may also be an introductory price that was offered for a short period of time.
Country of Origin Disclaimer:
Cloudy products are made by people & from components all around the world. Each product is made & contributed to by a variety of parties, some of which may be in the US, and some which of may be in other countries. Cloudy makes no claim that all or virtually all of any product is Made in the USA, made in any particular region of the USA, or made in any particular region outside of the USA. It should not be implied that because an office, employee, or fulfillment center is in a particular location that our products originate from or that our operations exist solely, substantially, or predominantly in that location. Further, it should not be implied that because a particular process takes place in a particular region that is the sole, substantial, or predominant region where that process (e.g.: bottling, shipping, design, assembly, sourcing, processing, etc.) or any other process takes place. For example, "Designed in California" does not mean that all, virtually all, or any specific amount of the materials, labor, assembly, & design for a product is in or from California. Our products may be made in foreign countries with foreign labor & foreign materials.
The use of "clean" in reference to our products or ingredients refers to the clean aesthetic design/artwork of our product & that the product is free of controlled substances.
Communications May Be Recorded, Monitored, & Retained Disclaimer:
Session Replay Disclaimer:
Our Sites may, from time to time, utilize technology often known as “session replay” technology that allows Cloudy to understand how users interact with the Sites, including replays of their interaction with our Sites. By using our Sites, you represent you have read this disclaimer and understand that Cloudy may use this session replay technology to record how you interact with our Sites, which may be used by Cloudy for its own internal analytical purposes, and to improve and enhance our Sites.
Each Cloudy product contains a variety of ingredients & components, which may include a mix of various types & sources of ingredients, including ingredients that may be artificial and/or synthetic. Cloudy makes no claim that all or any of its products, ingredients in those products, or methods of sourcing or processing those ingredients is 100% non-artificial, 100% non-synthetic, 100% non-GMO, 100% organic, 100% natural, or all-natural. Some products may contain ingredients and/or components that may be synthetic and/or artificial, or that may have been synthetically and/or artificially processed or sourced. It should not be implied that because one or multiple of an ingredient in a product possess a trait that any certain amount of the other ingredients also possess that trait. ALWAYS ensure to review product labeling & packaging for all latest product ingredients in case ingredients are ever updated. All ingredients are subject to change without notice. Don't use if sensitive to any ingredients listed on this page or the product label. Always read the product label, directions, warnings, and ingredients prior to purchase and/or use. Ingredients may be US and/or globally sourced. We do not guarantee or suggest that Cloudy products or their ingredients are exclusively or predominantly from any particular source or region. We do not guarantee or suggest that Cloudy products include specific amounts of certain ingredients, or that certain ingredients are present in higher or lower quantities compared to other ingredients. We do not guarantee or suggest that any product exclusively or predominantly uses any ingredient(s). Ingredient text font size and positioning, ingredient images, and icons, or mention of an ingredient as a key ingredient DO NOT suggest that that product is exclusively or predominantly made of that ingredient(s). Disclosure of one or more ingredients may be withheld as proprietary information or when otherwise not required.
Proper Disposal & Recyclability Disclaimer:
When disposing of our products, you MUST do so safely & in accordance with any & all applicable international, federal, provincial or state regulations, rules, laws, or local ordinances. These may vary significantly by region, which is why it is critical to check & confirm with local authorities before disposing of your product. This may include disposing of the product (including contents & container) at a hazardous or special waste collection point or other special facilities. It is also important to understand that the recyclability of our products may vary depending on your community. Please check locally, as our products may not be recyclable in all communities. You can check your city's waste management website or sites like BeRecycled.org. To find a recycling drop-off location in the US, please visit Call2Recycle.org. to see a list of accepted materials. Depending on location, disposing of our products in standard household waste may be illegal. Always follow local restrictions for battery recycling or disposal by taking them to a household hazardous waste disposal facility, universal waste handler, or authorized recycling facility.
Our Products Are Not For Substance Use Disorder Treatment Disclaimer:
This product is not intended to diagnose, treat, cure, or prevent any disease, including the treatment of nicotine addiction and/or dependence. This product is not intended to cure, mitigate, or treat any substance use disorder or symptom of a substance use disorder, including tobacco use disorder. None of our products or services are intended for substance use disorder treatment. Any medical concerns, including substance use disorders, should be addressed with your doctor. Our products are not to be used for treatment, curing, or prevention of any substance use disorders. Our products have not been proven, studied, or approved by the FDA for treatment, curing, or prevention of substance use disorders. Cloudy communications, marketing, & other materials are not intended to imply that Cloudy products have been approved by the Food and Drug Administration or that the Food and Drug Administration has deemed this Product to be safe for use by consumers. To learn more about substance use disorders, please talk to your healthcare provider & review trusted government resources (CDC: Recovery Is Possible for Everyone: Understanding Treatment of Substance Use Disorders, CDC: How to Quit Smoking, & SmokeFree.Gov etc.).
Air Transportation Disclaimer:
Please comply with any and all applicable rules, regulations, & laws that relate to the transportation of our products, including transit by air. Some of are products may not be able to be transported in checked luggage. If permitted, you may need to transport our products in your hand luggage, and in such case you must store the products effectively & keep them separate from any flammable or explosive items. To learn more, please consult trusted government resources (ex: FAA.Gov, ICAO.Int etc.) & ask your airline.
DEVICE USE WARNINGS:
FAILURE TO OBSERVE THE FOLLOWING SAFETY INSTRUCTIONS DURING USE MAY RESULT IN DEVICE OVERHEATING, AND COULD POTENTIALLY CAUSE FIRES, ELECTRIC SHOCK, INJURY, OR PROPERTY DAMAGE. PLEASE READ AND FOLLOW ALL SAFETY INSTRUCTIONS GIVEN BELOW. THE FOLLOWING WARNINGS ARE BASED ON UL1642 “SAFETY STANDARDS (LITHIUM BATTERIES)” AND GB 3241 “SAFETY REQUIREMENTS FOR LITHIUM ION BATTERIES AND BATTERY PACKS FOR PORTABLE ELECTRONIC PRODUCTS”.
Please be careful when using or carrying this product. It is a consumer electronic product, & may contain metal, battery, and sensitive electronics. If the device is dropped, burned, punctured, squeezed, or exposed to liquids it may be damaged. If you suspect that the device or the device battery is damaged, cease use immediately and contact our customer service.
Any Built-in Lithium-Ion batteries are not intended to be removed or replaced by the user. DO NOT disassemble the device or remove the battery yourself; such removal voids any applicable product or device warranty (if any). Removing the battery may cause electrical sparks, overheating, and may result in fire, explosion, or release of harmful substances. If you suspect the battery to be damaged, please immediately discontinue use & contact our customer service immediately.
Avoid Contact With High Temperatures, Do Not Incinerate
Do not place the device in proximity to direct sources of heat, direct exposure to sunlight, or in environments of high temperatures (above 60ºC 140ºF). Contact with high temperatures may damage any battery which may cause malfunction and could result in fire, explosion, or release of harmful substances. The lithium-ion battery may burn and/or explode if heated or incinerated.
Potential Toxic Exposure
Lithium-ion batteries may contain caustic and toxic chemical compounds. If the battery is physically damaged or pierced, avoid contact of skin and eyes, and dispose of it immediately in accordance with all applicable law & safety standards. If eye or skin exposure has occurred to the matter contained within the battery, rinse the affected area thoroughly with water & seek medical attention immediately.
Avoid Exposure to Liquids
We do not guarantee or suggest that our products are waterproof, and they should not be made wet or exposed to liquids. Please do not soak or expose the device to significant amounts of any liquids, including water, sea water, and beverages.
Do Not Use Damaged Devices
If you notice any abnormality in the appearance or function of your device, especially physical damage, deformation, battery bloating, or leakage, please stop immediately and contact our customer service.
DISCLAIMER OF WARRANTIES: NO WARRANTIES ARE EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ANY WARRANTIES AND REMEDIES SET FORTH IN THIS PAGE (IF ANY) DO NOT APPLY TO PRODUCT WHICH FAILS TO COMPLY WITH THE WARRANTIES BASED ON MISUSE (INCLUDING BUT NOT LIMITED TO THE IMPROPER INSTALLATION, IMPROPER USAGE, USE BEYOND THE GUIDANCE OF THE DIRECTIONS & DISCLAIMERS & WARNINGS & TERMS, COMBINATION WITH OTHER COMPONENT OR PRODUCTS, MIXTURE WITH OTHER COMPOUND, AND/OR REPAIR ACCIDENT), ABUSE OR MODIFICATION MADE BY ANYONE. See full terms at https://trycloudy.com/terms (contains important information including but not limited to: Disclaimer of Warranties, Limitation of Liability, an Arbitration Clause, info regarding your legal rights, remedies, obligations, and more).
Any dispute or claim arising from or related to this page shall be resolved through arbitration: Please read our full Terms of Service, which includes important information (Including but not limited to: Disclaimer of Warranties, Limitation of Liability, an Arbitration Clause, info regarding your legal rights, remedies, obligations, and more).
Liability and Damages:
Physical devices similar to those from which our vapors are produced have been known to heat up excessively and/or explode and can cause damage if this happens. The physical device is dangerous if swallowed, inserted into any other body cavity, and should not be permitted to be around children. The cap to the shipping/storage tube is small and can be a choking hazard. Hive Endeavors, LLC cannot be held liable for any injuries or damages that occur from any such event, including from the inhalation of the mist/vapors produced by Cloudy diffusers.
Hive Endeavors, LLC's liability to you shall not exceed the amount of money you spent on acquiring Cloudy products and shall, furthermore, not include any liability for any indirect loss, loss of profit, injury, or other damages. Any suit brought against Hive Endeavors, LLC based upon information on this website or based upon claims of damages from Cloudy products shall be brought in Los Angeles, California, and shall be governed under the laws of the State of California, United States.
Should you have any questions, don't hesitate to contact us.