We're confident that you'll love our products, which is why we offer a completely risk-free 100% happiness guarantee.

Don't like it? No worries! Just email us and request a refund. You're able to ship it back within 30 days of purchase with a prepaid label we send you and we'll issue you a refund. View Refund Policy.

ABSOLUTELY! Although we’re already confident that our premium products are already affordable & offer incredible value, we have plenty of options to make our products even more affordable & accessible!

Stock Up & Save Big (up to $140/60%+ off):

Buy larger quantities of our products to save tons of $! For example, our Melatonin Diffuser goes from $20 per diffuser to $8.3 per diffuser when you buy a 12-Pack. That’s nearly 60% off and saves you $140! This gives you the peace of mind of not running out of product fast and worrying about having to re-order, and can also help you hit our FREE Shipping thresholds (US gets Free Shipping on Orders $50+, AUS/CA/UK/IT/NZ gets Free Shipping on Orders $100+)! Simply tap a quantity under "Select Quantity" on the product page of the item you're purchasing and enjoy those sweet savings!

Subscribe & Save Money Time, and the Environment (up to 20% off):

We offer convenient, risk-free, & affordable subscriptions for all of our products. Simply tap “Subscribe & Save” on any of our product pages and enjoy 10-20% off. You can select a delivery schedule that works for you. There’s no obligation - you can skip, modify, or cancel your subscription at any time.

Bundle & Save $$$ with Kits (up to $108/50+% off):

Get great value when you select, bundle, & save 50%+ on an All-In-One Relax + Rest Kit. Who wouldn’t want to get to try our entire line of products while also saving $60-$100+! Best of all, each one of our All-In-One Kits also includes FREE FAST US shipping!

Claim Your FREE Silk Eye Mask Gift ($20 value):

All orders automatically include a FREE Silky Sleep Mask (worth $20). No code necessary.

Earn FREE Shipping ($6-$10 value):

Get FREE fast shipping and save $6-$10 when you hit our shipping threshold. US orders over save $6 off their order by getting FREE Fast 3-Day Express Shipping ($6 value) when their order is $50+. Australia, Canada, United Kingdom, Italy, and New Zealand orders save $10 off their order by getting FREE International Shipping ($10 value) when their order is $100+.

Give $10 Off, Get $10 Off ($20 value):

Our Cloudy Rewards Program lets you Text or DM your friend a link to get $10 off their first order, and claim a $10 Gift Card of your own once they use theirs. You can also earn points by following us, signing up, placing orders, sharing discounts with friends, & more. Points can be redeemed for % discounts, $ gift cards, free gifts, & more. Tap here to sign up (free, takes 30 seconds). (Note that you can’t sign up just only to use your own discount code/link that is supposed to be meant for sharing with friends, as we block these discounts when users try to game the system.)

Earn FREE % Discounts, Coupons, $ Gift Cards, Gifts & more (earn $10/20%+ off):

Our Cloudy Rewards Program lets you earn points by following us, signing up, placing orders, sharing discounts with friends, & more. Points can be redeemed for % discounts, $ gift cards, free gifts, & more. Tap here to sign up (free, takes 30 seconds).

Follow Us on Social Media (quick & easy):

Our Cloudy Rewards Program lets you earn points by following us, signing up, placing orders, sharing discounts with friends, & more. Points can be redeemed for % discounts, $ gift cards, free gifts, & more. Tap here to sign up (free, takes 30 seconds).

Yes, yes, and yes! ALL of Cloudy's products are 100% free of any drugs or controlled substances. They're also vegan and cruelty-free.

Orders are shipped same-day if placed before 12PM EST on a business day. Orders after that will ship the next business day.

Be assured you'll be kept updated via email, where you’ll receive a tracking number and link to track your order the moment your order ships! Allow up to 24hr for tracking numbers to update with the latest status.

Shipments to United States:

1. Orders shipped with "3-Day Express Standard" will arrive in an average of 3 business days (1-5 business day range) after shipment.

2. Orders shipped with "3-Day Express Expedited + Priority Processing" will arrive in an average of 2-3 business days (1-4 business day range) after shipment.

3. Orders shipped with "2-Day Express Expedited + Highest Priority Processing" will arrive in an average of 1-2 business days (1-2 business day range) after shipment.


Canada, Australia, United Kingdom, Israel, New Zealand, Netherlands, Saudi Arabia, Italy, Switzerland, + All Other Countries Worldwide:

1. Orders shipped with "eCommerce Packet Priority" will arrive in an average of 7 business days (5-12 business day range) after shipment.

2. Orders shipped with "eCommerce International Packet Plus" will arrive in an average of 5 business days (4-10 business day range) after shipment.

3. Orders shipped with "Express International Expedited" will arrive in an average of 2 business days (1-4 business day range) after shipment.

Be assured you'll be kept updated via email, where you’ll receive a tracking number and link to track your order the moment your order ships! Allow up to 24hr for tracking numbers to update with the latest status.

Orders are shipped same-day if placed before 12PM EST on a business day. Orders after that will ship the next business day. Be assured you'll be kept updated via email, where you’ll receive a tracking number and link to track your order the moment your order ships! Allow up to 24hr for tracking numbers to update with the latest status.

Yes! We ship to all countries in the world (except Brazil & Singapore)!

Please note that you are responsible for any applicable customs clearance, taxes/duties/fees, and following all local rules & regulations of your country.

Enjoy FREE FAST 3-Day shipping on US orders over $50+. Please see all available shipping options & prices below:

United States:

3-Day Express Standard (Orders Over $50): FREE

3-Day Express Standard (Orders Under $50): Only $6

3-Day Express Expedited + Priority Processing: Only $8

2-Day Express Expedited + Highest Priority Processing: Only $14

Canada, Australia, United Kingdom, Italy, New Zealand, India, Israel, Kuwait, Philippines, Saudi Arabia, United Arab Emirates, Austria, Denmark, France, Germany, Ireland, Netherlands, Norway, Spain, Sweden, Switzerland, Turkey, Mexico:

eCommerce Packet Priority (~5-12 Days) (Orders Over $80): FREE

eCommerce Packet Priority (~5-12 Days) (Orders Under $80): Only $6

eCommerce International Packet Plus (~4-10 Days): Only $12
Express International Expedited (~1-4 Days): Only $24

All Other International Countries:

eCommerce Packet Priority (~5-12 Days) (Orders Over $100): FREE

eCommerce Packet Priority (~5-12 Days) (Orders Under $100): Only $8

eCommerce International Packet Plus (~4-10 Days): Only $12
Express International Expedited (~1-4 Days): Only $24

There are 3 different options to check the status of your order.

Option 1: Log into your account. (Tap here to do so)

Option 2: Check the Order Confirmation or Shipping Confirmation emails we sent you.

Option 3: Look up your Email/Phone and Order Number or Tracking number on our tracking tool. (Tap here to do so)

Please check your inbox (and maybe your spam folder!). We process your confirmation email instantly upon receiving your order, and shipping confirmation emails are sent the moment your order is fulfilled.

Although none of our products have any legally required age restrictions, it is our company policy that all customers must be 18+ years of age. Cloudy diffusers contain ZERO drugs or illegal substances. Cloudy diffusers are not intended for anyone under the age of 18.

MINORS ARE NOT PERMITTED TO USE OUR WEBSITE OR PRODUCTS.

We accept all major forms of payment. This Includes: 

All Common Debit & Credit Cards: Visa, MasterCard, American Express, JCB, Discover, Diners Club, Elo & all other major providers.

All Common Wallets & Other Popular Methods: PayPal, Shop Pay, Shop Pay Installments, Apple Pay, Venmo, Sezzle, Google Pay, Facebook Pay, Bancontact, iDEAL

Pay in Installments / Buy Now Pay Later (Interest-Free): AfterPay Installments, Shop Pay Installments, Sezzle, PayPal Installments. Note that Shop Pay Installments only works on orders $50+, but Sezzle & PayPal Installments can be used on orders of all sizes.

Although we’re already confident that our premium products are already affordable & offer incredible value, we have plenty of options to make our products even more affordable & accessible!

Stock Up & Save Big (up to $140/60%+ off):

Buy larger quantities of our products to save tons of $! For example, our Melatonin Diffuser goes from $20 per diffuser to $8.3 per diffuser when you buy a 12-Pack. That’s nearly 60% off and saves you $140! This gives you the peace of mind of not running out of product fast and worrying about having to re-order, and can also help you hit our FREE Shipping thresholds (US gets Free Shipping on Orders $50+, AUS/CA/UK/IT/NZ gets Free Shipping on Orders $100+)! Simply tap a quantity under "Select Quantity" on the product page of the item you're purchasing and enjoy those sweet savings!

Subscribe & Save Money Time, and the Environment (up to 20% off):

We offer convenient, risk-free, & affordable subscriptions for all of our products. Simply tap “Subscribe & Save” on any of our product pages and enjoy 10-20% off. You can select a delivery schedule that works for you. There’s no obligation - you can skip, modify, or cancel your subscription at any time.

Bundle & Save $$$ with Kits (up to $108/50+% off):

Get great value when you select, bundle, & save 50%+ on an All-In-One Relax + Rest Kit. Who wouldn’t want to get to try our entire line of products while also saving $60-$100+! Best of all, each one of our All-In-One Kits also includes FREE FAST US shipping!

Claim Your FREE Silk Eye Mask Gift ($20 value):

All orders automatically include a FREE Silky Sleep Mask (worth $20). No code necessary.

Earn FREE Shipping ($6-$10 value):

Get FREE fast shipping and save $6-$10 when you hit our shipping threshold. US orders over save $6 off their order by getting FREE Fast 3-Day Express Shipping ($6 value) when their order is $50+. Australia, Canada, United Kingdom, Italy, and New Zealand orders save $10 off their order by getting FREE International Shipping ($10 value) when their order is $100+.

Give $10 Off, Get $10 Off ($20 value):

Our Cloudy Rewards Program lets you Text or DM your friend a link to get $10 off their first order, and claim a $10 Gift Card of your own once they use theirs. You can also earn points by following us, signing up, placing orders, sharing discounts with friends, & more. Points can be redeemed for % discounts, $ gift cards, free gifts, & more. Tap here to sign up (free, takes 30 seconds). (Note that you can’t sign up just only to use your own discount code/link that is supposed to be meant for sharing with friends, as we block these discounts when users try to game the system.)

Earn FREE % Discounts, Coupons, $ Gift Cards, Gifts & more (earn $10/20%+ off):

Our Cloudy Rewards Program lets you earn points by following us, signing up, placing orders, sharing discounts with friends, & more. Points can be redeemed for % discounts, $ gift cards, free gifts, & more. Tap here to sign up (free, takes 30 seconds).

Follow Us on Social Media (quick & easy):

Our Cloudy Rewards Program lets you earn points by following us, signing up, placing orders, sharing discounts with friends, & more. Points can be redeemed for % discounts, $ gift cards, free gifts, & more. Tap here to sign up (free, takes 30 seconds).

Yes! We have physical, electronic, and administrative processes to safeguard the confidentiality of your personal information, including Secure Sockets Layer (SSL) for the encryption of all financial transactions through the website.

Absolutely! 😁

Please review the below important information & legal policies:

Terms of Service: TryCloudy.com/Terms

Disclaimers: TryCloudy.com/Disclaimer

Privacy Policy: TryCloudy.com/Privacy

Important Notice: TryCloudy.com/Notice

Age Policy: TryCloudy.com/pages/age-policy

Refund / Return Policy: TryCloudy.com/policies/refund-policy

Shipping Policy: TryCloudy.com/policies/shipping-policy

Subscription Policy: TryCloudy.com/policies/subscription-policy

Promotional Terms & Conditions: TryCloudy.com/PromoTerms

We know it’s tempting to skip these pages, but it’s important to establish what you can expect from us as you use Cloudy products & services, and what we expect from you. Understanding the above information & terms is important because, by using our products or services, you're agreeing to these terms & acknowledging our disclaimers.

If you don't agree to or don't understand the above important info & terms, then you shouldn't use our site or products.

We'd love to help you! To get in touch, simply tap the chat bubble visible in the bottom right of your screen OR visit our contact page.

Generally, the fastest way to figure out an answer to a question instantly or to get help with something is by checking this FAQ Page, Track My Order Page, Shipping Info Page, or checking your email & text messages to see if we've sent you any sort of confirmations/updates etc. If you have already checked these resources & still can't find an answer, feel free to reach out for help & we'll get back as soon as we can!

We've made our subscription as simple & seamless as can be. When you head over and view any of our products, you will see two purchase options: the "One Time Purchase" at full price, and the "Subscribe & Save" which saves you 15-20% on each order (it's a no-brainer, right?).

We make it a breeze to manage your subscription. Tap here to open your account and take any actions required.

Cloudy’s Diffusers are portable aromatherapy products that allow you to enjoy a scented aroma, perfect for inspiring any mood in mind. Whether you want to uplift or unwind the day, our next-gen diffusers allow you to experience soothing scents made with premium blends that are made with a variety of natural extracts. Not for ingestion/inhalation. Why? It works better that way!

Melatonin Diffusers: Inspire a sense of peace & tranqulity before bedtime with a soothing blend of melatonin, lavender, & chamomile.

Calm Diffusers: Enjoy moments of peace & let the day melt away with a zen blend of ashwagandha, lavender, & jasmine.

Focus Diffusers: Unlock your best self & focus on what matters with a flow-inspiring blend of nootropics, mint, and vitamin B-12.

Caffeine Diffusers: Boost the day with an inspiration-sparking blend of caffeine, mango, and vitamin B-12.

NO. Cloudy diffusers contain absolutely NO NICOTINE or other drugs.

Cloudy diffusers are portable aromatherapy diffusers that contain natural extracts and release aromatic mist to provide all the benefits of aromatherapy. They are designed for adults looking to promote self-care.

Cloudy diffusers are not e-cigarettes. 

E-Cigarettes are defined as electronic nicotine delivery systems, or ENDS. There is no nicotine in Cloudy diffusers. In fact, all Cloudy diffusers are completely free of nicotine, tobacco, Vitamin E acetate, THC, CBD, and any other controlled substance. Users do not need to inhale to experience the benefits.

Cloudy diffusers have a variety of features that further distinguish them from e-cigarettes, including: 

Intention: Cloudy diffusers are intended to provide an easy, convenient, & portable aromatherapy experience. 

Ingredients: Cloudy diffusers are made with aromatic natural extracts rather than any controlled substance.

Mechanism of action: The temperature of Cloudy diffusers is intentionally kept as low as possible to preserve natural extracts.

Cloudy diffuser users do not inhale. Why? It works better that way!

Each plant-powered diffuser contains an innovative blend that features 3 key ingredients:

Melatonin Diffusers: Melatonin, Lavender, Chamomile

Calm Diffusers: Ashwagandha, Lavender, Jasmine

Focus Diffusers: Nootropics, Mint, Vitamin B-12

Caffeine Diffusers: Caffeine, Mango, Vitamin B-12

See Full Ingredient List

Cloudy diffusers are completely free of nicotine, tobacco, Vitamin E acetate, THC, CBD, and any other regulated substance.

Each diffuser is made to last approximately 1 month (30 days) of use, with 400-600 uses per diffuser. We recommend purchasing a 3, 4, 6, or 12 pack and subscribing to make it more affordable and so that you don't worry about running out!

You will know that the diffuser has run out/died once the light stops flashing, it starts blinking, or it stops dispensing mist.

Although none of our products have any legally required age restrictions, it is our company policy that all customers must be 18+ years of age. Cloudy diffusers contain ZERO drugs or illegal substance. Cloudy diffusers are not intended for anyone under the age of 18.

MINORS ARE NOT PERMITTED TO USE OUR WEBSITE OR PRODUCTS. 

We're thrilled that you want to team up to share our products with your customers! Check out our wholesale page so that you can learn how to get set up in minutes to start generating a profit and experiencing all our wholesale partner benefits.

We're so excited that you to share our brand with your friends, family, and audience! Check out our Ambassador Program page to learn more about earning income as an ambassador.